Refunds/Returns/Replacements - We use premium quality fishing lines, components and sell other manufacturer's products. Nevertheless, issues can occur. Swivels and snaps do not last forever, so please check and replace them as needed. Component failure is not leader failure as we do not manufacture components. We source premium quality components from top manufacturers in the fishing industry.
We will replace and return, at our discretion, qualified Pro Fishing Source brand failed fishing leaders by size and style free of charge. Customers must send defective leader(s) back to Pro Fishing Source for evaluation and record keeping. Line that breaks at over 80% past their rated test does not constitute leader failure. We are a finished fishing leader manufacturer and do not make fishing line. We will refund shipping cost on leaders found by our staff to be accepted as a qualified return. Improper use, abuse, negligence or common sense errors on the buyer's part voids replacement or a refund.
Important Note: Stranded titanium leaders are designed for a straight retrieve only. Failed stranded titanium leaders used for ripping jigs, spectrum checking, jerking (ie. walking the dog) are considered improper use. Please purchase solid/single strand leaders for the uses previously mentioned for the proper fishing applications. Don't chance losing the trophy of a lifetime by using the wrong leader.
Pro Fishing Source fishing leader returns should be exactly they were received unused and unopened including packaging. See the restocking fee.
We inspect product quality 100% on all vendor items we carry in-house, before shipping the order out. The integrity of the products we sell is a priority.
Marine Electronics and All Drop Ship Items
All these items have a 30 day return window to adhere to when purchased using the dropship program. All Drop Ship items have a 7 or more number id after the product name [xx-xxxx]. Flat shipping fee options and a return process are in place for those purchases.
The dropshipper handles all program returns with a required Return Merchandise Authorization / RMA process that you and we have to follow. Please call first if you have questions. There is a 15% restocking fee assessed by the dropshipper CWR Distribution for all accepted return orders.
A return merchandise authorization/RMA is required for all new and unopened products so please contact us for an authorization. We do not accept returns that have not been authorized by Pro Fishing Source or the Drop Shipping program rules. The return of any Pro Fishing Source fishing product or item will be at our discretion and final. Upon review, you will be credited promptly on accepted returns and refunds.
A 1% per order item restocking fee applies to Pro Fishing Source fishing product orders returned for credit deemed by us as not open, damaged or used.
Much pride is taken in our premium quality line of leaders, kits, in-line blades, fishing tackle and other manufacturers products we offer. Our guarantee is our commitment to quality and continuous improvement. As new, proven quality options become available in today's fishing industry, Pro Fishing Source will offer them. Please bookmark this site for easy return.
Reaching Us - All our Contact information is listed below.